Learn @ Lunch: Administrator Training That Matters: Plan It. Connect It. Correct It

Administrator and alternate administrator training is more than a requirement to collect 12 hours of continuing education each year. When approached thoughtfully, it becomes an important part of agency leadership, regulatory readiness, quality improvement, and risk management.

This 30-minute session will help hospice administrators and alternate administrators better understand the intent and practical application of HCSSA administrator training requirements under 26 TAC §§558.259 and 558.260 — moving beyond a check-the-box approach by connecting annual education to the administrator’s responsibilities, current regulatory and accreditation expectations, agency-specific risks, QAPI findings, frequently cited deficiencies, and changes in services provided.

The session will also address what to do when required annual training has been missed. Because missed training cannot be retroactively completed, attendees will learn practical, defensible approaches for addressing noncompliance, completing remedial education, documenting corrective action, and establishing a forward-looking plan to prevent recurrence.

Presenter: Rosalind J. Nelson-Gamblin, Owner/Consultant | RJNG Health Care Consulting, LLC

Key Takeaways:

  • Administrator training is not optional — noncompliance carries administrative penalties
  • Training should be intentional and directly connected to your agency
  • Missed training requires correction, not reconstruction of the past

Are you a TNMHPO member? Don’t forget to log in before purchasing for the best price.

Not a member? Save up to 40-50% on events and workshops by becoming a member.

Thanks to Our Annual Partners

Date: September 24, 2026 | 12:00 – 12:30 PM CT / 1:00 – 1:30 PM ET
Format: Free live webinar via Microsoft Teams
Registration: via Teams
Presenter: Rosalind Nelson-Gamblin | RJNG Homecare Consulting

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Education Subscription

The TNMHPO Education Subscription is for agencies who wish to provide on-demand education for the entire staff. This subscription is an add-on to a TNMHPO membership and can’t be purchased separately.

A TNMHPO Membership Plus Education Subscription gives members of the Texas New Mexico Hospice & Palliative Care Organization unlimited access to all archived online education for the entire year.  You can provide training to your current staff and utilize these educational opportunities for new employee orientation.  There are courses for every discipline on your hospice team and continuing education units and proof of attendance for Administrators, Nurses, Social Workers, and LPCs.

The optional education subscription may only be used by staff of the joining hospice agency, not to train partners, affiliates or sister organization staff. If your hospice is part of a home health, then the home health division will need to pay its own dues and education. 

TNMHPO reserves the right to limit users if we feel the system is being misused.

  • Over 100 recorded online training courses for all hospice disciplines
  • Eligible for Continuing Education Units
  • Customized certificates for CEUs
  • Available on-demand, on your schedule

The TNMHPO Education Subscription is 10% of your annual membership dues plus $650.  

When purchasing your membership, select the “Education Subscription” option in the drop down on the membership product page. 

Already a member? Contact our team directly to upgrade your membership.

For questions regarding our education subscription or its offerings, contact our Director of Operations, Keith Parker, at 512-956-0875 (voice and text) or email at [email protected].