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Refund and Returns Policy
Last Updated: April 17, 2024

Online Training

We will happily refund your payment if it has been less than 30 days, and you have not started a course that you purchased. If you find that you ordered the wrong course please contact us and we will glady provide you with the correct course, and issue a refund of any difference, should there be one.  


TNMHPO membership purchases, including the Education Subscription add-on, are non-refundable. 


Conference refund policies are listed on each conference brochure. Please assure that you are within the cancelation date on the individual conference policy and reach out to us for a refund. Administrative fees may apply.

Need Help?

Contact us at info@txnmhospice.org for questions related to refunds and returns.

Education Subscription

The TNMHPO Education Subscription is for agencies who wish to provide on-demand education for the entire staff. This subscription is an add-on to a TNMHPO membership and can’t be purchased separately.

A TNMHPO Membership Plus Education Subscription gives members of the Texas New Mexico Hospice & Palliative Care Organization unlimited access to all archived online education for the entire year.  You can provide training to your current staff and utilize these educational opportunities for new employee orientation.  There are courses for every discipline on your hospice team and continuing education units and proof of attendance for Administrators, Nurses, Social Workers, and LPCs.

  • Over 100 recorded online training courses for all hospice disciplines
  • Eligible for Continuing Education Units
  • Customized certificates for CEUs
  • Available on-demand, on your schedule

The TNMHPO Education Subscription is 10% of your annual membership dues plus $650.  

When purchasing your membership, select the “Education Subscription” option in the drop down on the membership product page. 

Already a member? Contact our team directly to upgrade your membership.

For questions regarding our education subscription or its offerings, contact our Director of Operations, Keith Parker, at 512-956-0875 (voice and text) or email at kparker@txnmhospice.org.