Administrator and alternate administrator training is more than a requirement to collect 12 hours of continuing education each year. When approached thoughtfully, it becomes an important part of agency leadership, regulatory readiness, quality improvement, and risk management.
This 30-minute session will help hospice administrators and alternate administrators better understand the intent and practical application of HCSSA administrator training requirements under 26 TAC §§558.259 and 558.260 — moving beyond a check-the-box approach by connecting annual education to the administrator’s responsibilities, current regulatory and accreditation expectations, agency-specific risks, QAPI findings, frequently cited deficiencies, and changes in services provided.
The session will also address what to do when required annual training has been missed. Because missed training cannot be retroactively completed, attendees will learn practical, defensible approaches for addressing noncompliance, completing remedial education, documenting corrective action, and establishing a forward-looking plan to prevent recurrence.
Presenter: Rosalind J. Nelson-Gamblin, Owner/Consultant | RJNG Health Care Consulting, LLC
Key Takeaways:
- Administrator training is not optional — noncompliance carries administrative penalties
- Training should be intentional and directly connected to your agency
- Missed training requires correction, not reconstruction of the past
