Heidi started her nursing career in pediatric oncology working at Boston Children’s Hospital and later recruited to assist in the development and implementation of the bone marrow transplant unit while serving in the United States Air Force. She made the transition to a career focusing on end-of-life care in 2002 and gained over 20 years of hospice clinical, regulatory and operations experience working as a field nurse, director of quality, compliance, and nursing and, more recently as an administrator gaining both non-profit and for-profit corporate hospice operations experience. Her passion for hospice, knowledge of the industry and desire to aid others in providing quality and compliant end-of-life care has led to her current role as the Senior Director of Consulting Services for HealthCare ConsultLink (HCL). She provides oversight for the development and sales/distribution of HCL online policy manual content, hospice consulting services and a regular contributor of the education services.