Hospice RN Case Manager

Posted on August 13, 2024

Job description
About us

We are innovative, creative, rewarding and our goal at Red Willow Hospice is committed to enhancing patient care through exceptional service and deeply rooted values. Fueled by patience, integrity, and empowerment, we believe in supporting our community through compassionate and specialized care. We apply mindfulness to every aspect of our practice. It is our intention to honor our patients, their beliefs, and include them in directing their care..

Our work environment includes:

Modern office setting
Work-from-home days
Wellness programs
Regular social events
Casual work attire
Relaxed atmosphere
On-the-job training
Flexible working hours
Lively atmosphere
Growth opportunities
Food provided
Mission Statement

To improve quality of life for people and their loved one’s by providing access to compassionate end-of-life care; supporting physical, emotional, mental, and spiritual needs to the greatest extent possible.

Vision

Red Willow Hospice is committed to enhancing patient care through exceptional service and deeply rooted values. Fueled by patience, integrity, and empowerment, we believe in supporting our community through compassionate and specialized care. We apply mindfulness to every aspect of our practice. It is our intention to honor our patients, their beliefs, and include them in directing their care.

Recognized Values

COMMUNITY DIGNITY DIVERSITY ACCEPTANCE

JOB DESCRIPTION

RN Case Manager

JOB SUMMARY:

A Registered Nurse who assists the Director of Nursing/Clinical Director and the Administrator / Executive Director with the supervision of hospice services to patients in their place of residence in accordance with physician orders and strives to provide the highest quality of care. Skilled nursing and other therapeutic services furnished are under the supervision of the Clinical Supervisor. The Clinical Supervisor is available at all times during operating hours (or appoints a similarly qualified alternate) and participates in all activities relevant to professional services furnished, including the development of qualifications and assignment of personnel.

QUALIFICATIONS:

1. Graduate of an approved school of professional nursing or therapy and currently licensed in the state(s) in which practicing.

2. Three to five (3-5) years of experience in nursing or therapy, preferred.

3. One (1) year experience in hospice nursing or therapy is preferred.

4. Acceptance of philosophy and goals of Agency.

5. Ability to exercise initiative and independent judgment.

6. Ability to work with individuals to enlist cooperation of many people to perform/achieve a common goal.

RESPONSIBILITIES:

1. Understands and adheres to established Agency policies and procedures.

2. Participates in the development of standards which ensure safe and therapeutically effective service to patient/family.

3. Ability to supervise, guide and develop nursing skills and performances.

4. Consults with the Director of Nursing/Clinical Director/Administrator / Executive Director in determining a staffing pattern which will accomplish stated objectives and promote a maximum level of utilization of health personnel.

5. Assists in recruiting, hiring, evaluating and terminating nursing personnel. Assists in instituting, interpreting and documenting disciplinary action.

6. Responsible for the orientation of new patient care personnel.

7. Assists in the planning and consultative needs of staff.

8. Assists in the preparation and implementation of policies and procedures which meet Medicare, Medicaid, The Joint Commission, state and local laws.

9. Displays a willingness to support policies and procedures and uses appropriate channels for changes of such policies.

10. Assists in the coordination of interdisciplinary team services.

11. Assists in the organization of nursing services to delineate and delegate functional responsibility, lines of relationship and communication to provide safe and therapeutically effective service.

12. Participates in the coordination of Agency’s services with the services of other community agencies.

13. Participates in studies and research and other administrative functions as assigned.

14. Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation and job performances.

15. Observes confidentiality and safeguards all patient related information.

16. Accepts responsibility for regular attendance and punctuality; fulfills job related requirements without regard to time involved.

17. Serves as a resource person to employees.

18. Develops a cooperative relationship and communicates effectively and professionally with physicians.

19. Investigates and reports any problem relating to patient care and/or employee well-being.

20. Immediately reports any accident, incident, lost articles or unusual occurrence to the Director of Nursing/Clinical Director/Administrator / Executive Director.

21. Attends pertinent continuing education programs other than routine in-services and shares information with staff.

22. Monitors equipment for appropriate use and takes steps to keep misuse to a minimum.

23. Assists with the Agency’s ongoing quality assurance performance improvement (QAPI) program.

24. Assists with the development, implementation and evaluation of patient plans of care.

25. Reviews patient medical records for compliance with federal, state, The Joint Commission, local and Agency policies and guidelines.

26. Assists Director of Nursing/Clinical Director in conducting patient care conferences, staff meetings and maintains documentation. Participates in community education projects.

27. Ensures that all necessary supplies and equipment are available.

28. Must be able to perform nursing functions in times of staff shortage.

29. Available to share on-call with nursing personnel as needed.

30. Ensures that documentation is completed in accordance with Agency policy.

31. Assists with staffing visit assignments and on-call.

32. Other duties as assigned by the Director of Nursing/Clinical Director/Administrator / Executive Director.

33. Acts as Director of Nursing/Clinical Director in the Director’s absence.

WORKING ENVIRONMENT:

Works indoors in agency office and is expected to assist at time with the provision of patient care, in the patient homes and travels to/from patient homes.

JOB RELATIONSHIPS:

1. Supervised by: Director of Nursing/Clinical Director

2. Workers Supervised: Nursing staff, hospice aides, medical social workers, chaplain or spiritual care staff, volunteer coordinator.

RISK EXPOSURE:

High risk

LIFTING REQUIREMENTS:

Ability to perform the following tasks if necessary:

· Ability to participate in physical activity.

· Ability to work for extended period of time while standing and being involved in physical activity.

· Moderate lifting.

· Ability to do extensive bending, lifting and standing on a regular basis.

Job Types: Full-time, Part-time

Pay: $80,000.00 – $90,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee assistance program
Flexible schedule
Free parking
Health insurance
Life insurance
Mileage reimbursement
Paid sick time
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance
Wellness program
Medical Specialty:

Hospice & Palliative Medicine
Schedule:

8 hour shift
Monday to Friday
Work Location: Hybrid remote in Santa Fe, NM 87505

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Education Subscription

The TNMHPO Education Subscription is for agencies who wish to provide on-demand education for the entire staff. This subscription is an add-on to a TNMHPO membership and can’t be purchased separately.

A TNMHPO Membership Plus Education Subscription gives members of the Texas New Mexico Hospice & Palliative Care Organization unlimited access to all archived online education for the entire year.  You can provide training to your current staff and utilize these educational opportunities for new employee orientation.  There are courses for every discipline on your hospice team and continuing education units and proof of attendance for Administrators, Nurses, Social Workers, and LPCs.

The optional education subscription may only be used by staff of the joining hospice agency, not to train partners, affiliates or sister organization staff. If your hospice is part of a home health, then the home health division will need to pay its own dues and education. 

TNMHPO reserves the right to limit users if we feel the system is being misused.

  • Over 100 recorded online training courses for all hospice disciplines
  • Eligible for Continuing Education Units
  • Customized certificates for CEUs
  • Available on-demand, on your schedule

The TNMHPO Education Subscription is 10% of your annual membership dues plus $650.  

When purchasing your membership, select the “Education Subscription” option in the drop down on the membership product page. 

Already a member? Contact our team directly to upgrade your membership.

For questions regarding our education subscription or its offerings, contact our Director of Operations, Keith Parker, at 512-956-0875 (voice and text) or email at kparker@txnmhospice.org.